Information Of Store From Alan Wadkins Discount Code
Delivery Policy :-
As per supplier rules Free Next Day Delivery is only valid for UK mainland and only applicable if your purchasing bucket is filled with more than £75 including almost all the Value added tax. Alan Wadkins store delivers all the instruments marked with “in stock” on the next day delivery basis but the condition is that your order must be placed before 3:00 pm. Moreover order placed on Friday before 3:00 pm will receive the delivered on next working day. Deliveries are not made on Saturday and Sunday as well as on bank holiday’s, but in case of emergency Saturday delivery will be done with £12.00 as delivery charge.
Supplier makes every endeavor to deliver your products as on specified date but due to any circumstances beyond their control it will be postponed at later date and while at the same time supplier will not responsible for loses and damages to the equipment. You will be informed through mail or contact from time to time about your upcoming delivery date. Supplier also offers site deliveries but to be safe from fraud in future period, your first order will always be delivered to Card Holder/billing address.
It’s important that someone (adult) should be available for receiving the delivery, but due any reason if no one is available than courier service will leave a card of contact info for you through which you can get in touch with your local courier depot and have an arrangement for redelivery. Some attempts of redeliveries will be made for your convenience but afterwards your parcel will be returned to the store. All the redeliveries may be liable for surplus transportation charge as well. At the time of receiving the delivery signature is must require, parcel would not be left without adult signature.
If the product doesn’t meet your requirement than company endows a facility of returning back the same to them. You can confidently return the goods to the company within 7 days from the date of delivery. There is a process to return the product and that is first of all you have to notify to the store with the genuine reason why you want to return through email at firstname.lastname@example.org or otherwise contact via telephone on 01325 464452.
It would not be possible but by chance if the product is incorrectly delivered to you than at the same time inform the store within 48 hours along with reference invoice number. It’s your prime responsibility to examine the condition of the product whether it is not damaged, opened, or broken while transportation, if yes than instantly notify to the supplier through mail or contact with your receipt of invoice number, so that the supplier can claim on the courier. Suppose if you forget to do so and after 48 hours you come to know about the damage than supplier would not be liable for any refund or return at any cost.
All the return goods must be sent in the same original systematic packaging, unopened and in resale condition back to the store, if you do so store will refund all your money back to you in between 7days after receiving the product from you, excluding the delivery and redelivery charges. Besides this all the refunds will be made with the same method as used by you at the time of purchase process.
Warranty Policy :
Depending upon your utility if the product arises to any fault in between the manufacturer’s warranty period than contact to the Alan Wadkins store for validation. Warranty process of the manufacturers differs from one another; some of the manufacturer would arrange a courier service on your behalf for collection from your destination. And some of the manufacturer will notify you to visit their nearby authorized dealers for any wear and tear.
Warranty work for some of manufactures like Makita, Metabo, Hitachi, Stihl and Viking can be done at Alan Wadkins Tools Store as well, so you can also leave the product of the specified company to them at your expenses to the store and addition to this return carriage charge will also be applicable. Misuse and wrong handling will not be taken under manufacturing warranty. Only for verification purpose you are requested to send a copy of invoice note for the date of purchase of the product.
Cancellation Policy :
Due to any sake if you desire to cancel your order you can certainly do so, but that should be done prior to delivery process because after dispatch from the depot that would be out of supplier authority and control and will resultant in delivery of your product up to you. So simply send a notification to the store in between 14 days after placing the order, quoting the invoice purchased number. Within 7 days supplier will refund your entire tariff back to you except the delivery cost.
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