Information Of Store From Alexandra Discount Code
Suppose if you book your order via post then only you can do payment process through credit & debit cards or cheque but beforehand company needs in written from you. Otherwise you can use Visa, Maestro, Connect, MasterCard and Delta for payment clearance. PayPal option is also available but only valid if you purchase your products from E-bay shop. According to company’s terms and conditions, the product from company will be dispatched only if your payments process including all delivery charges is cleared in advance.
Company Alexandra also offers the arrangements of credit facility and the chargeable interest rate on this credit overdue tariff is 8% per annum. For more information and utilization of credit convenience you are requested to communicate them using contact details available on official website at www.alexandra.co.uk/contact-us.
All the deliveries are offered for those who have purchased over £50 excluding Value Added Tax, but this offer is not valid for customers with individual contracts or having special amount agreements. Alexandra Company also endows Next Day delivery but only for mainland UK’s customers but the order must be placed before 16:30, if the order is placed on weekends and on bank holidays than unluckily will receive your delivery on next working day.
According to the company’s rules your product will not be completely yours unless all the payments including delivery charges are cleared with the company. Dispatch of the goods is only done if the payment process is totally completed. At the time of delivery someone should be available at the doorstep to receive the same, but due to any circumstances if no one is present, then the courier service will leave a note of contact info through which you can communicate for arrangement of redelivery.
And if you are business customer and you have notified that you would collect the delivery from the store than compulsorily within 3 days after company informs you that you parcel are ready to delivery, your goods should be taken by you. Because of any reason if you do not accept the delivery in these specified time period than company will store that goods in their premises and unfortunately you will be liable to pay the amount for storing the goods (respective cost and expenses including insurance too). Moreover even after the 10 days from receiving the message of notification if you do not accept the delivery from the store than they will resell the same to other or might dispose a part or full product. You will receive your refund after deducting the applicable charges and expenses of storage.
Alexandra Company makes the delivery process through the delivery option that you have chosen while booking your order and which is available at the same time from the company. Responsibility of the goods will be completely yours after completion of the delivery.
For your kind information at the present time Alexandra Company does not make any delivery outside the UK for online purchase. But suppose if you wish to book an order for the destination outside UK, you are requested to get in touch with Company Customer Care Department at firstname.lastname@example.org or otherwise contact on 0333 600 111 for more details.
Delivery to outside UK will only be given if you entirely agree to the following terms and conditions of the company:
If you want the delivery to the destination outside UK, first and foremost company requires a letter in writing from you. Addition to this you will be held responsible for payment of any custom duties and import taxes. For any further guidance and information you can contact to your local custom office before booking your order. Generally you would be acknowledging with all the appropriate rules and regulations of the specified destination where you want your delivery to be done.
Returns and Refunds Policy:
According to Alexandra company’s motto: customer gratification is must so if you are not completely satisfied with the product or your product has any company fault or otherwise it has been broken while transformation/delivery period, without any doubt you can exchange or return the goods to the company in between 30 days after receiving the delivery. After this specified time period you will not be benefited with the facility for return or exchange products. While retuning the goods back to the company keep in mind that Return Form should be completely filled up, and goods must be unused, unwashed and in its original systematic packaging in a same resalable condition as delivered to you by the company.
Convenience of return or exchange products is not valid for those products which are made according to your personalized instruction with any embroidery printing or designs. It’s your responsibility to confirm that the below mentioned address is clearly be seen on the outside of the package: Alexandra Returns Unit, Unit E, Acton Close, Acton Road Industrial Estate, Long Eaton, Nottingham, NG10 1FY.
Typically company refunds your tariff in within 10 days after receiving the goods from you. Amount of refund will be repaid back to you using same method that you have used while purchase payment process or as an alternate option company will credit on your Alexandra’s account. During the time of investigation if it comes to know that the product is damaged while transit or has any company fault than you will receive your entire amount of payment back including the delivery and redelivery charge and suppose if the product is undesirable by you without any genuine reason than in this situation company will refund your money but all the delivery and redelivery charge will be paid by you. For your convenience if you require than company will make arrangements for the courier service to collect the parcel from your destination but the amount of £4.00 and Value Added Tax will be chargeable.